• FAQ
  • 1. Freestyle FAQ is designed to provide you with a highly customised Frequently Asked Questions (FAQs) module on your Joomla website.

    Freestyle FAQ is designed to provide you with a highly customised Frequently Asked Questions (FAQs) module on your Joomla website. There are various customisable options, you can display FAQs under a menu item or within a module.Freestyle FAQ is designed to provide.

    you with a highly customised Frequently Asked Questions (FAQs) module on your Joomla website. There are various customisable options, you can display FAQs under a menu item or within a module.Freestyle FAQ is designed to provide you with a highly customised Frequently Asked Questions (FAQs) module on your Joomla website. There are various customisable options, you can display FAQs under a menu item or within a module.

  • 2. FAQs can be organised in to multiple categories, you can add tags to FAQS to allow similar questions from users to be grouped together.

    FAQs can be organised in to multiple categories, you can add tags to FAQS to allow similar questions from users to be grouped together.

    Mark FAQs to be highlighted on a separate section specifically for featured FAQs to be displayed in.

    *If Freestyle Support Portal component is purchased then frontend editing is also available*

    FAQs can be organised in to multiple categories, you can add tags to FAQS to allow similar questions from users to be grouped together.

    Mark FAQs to be highlighted on a separate section specifically for featured FAQs to be displayed in.

    *If Freestyle Support Portal component is purchased then frontend editing is also available*

    FAQs can be organised in to multiple categories, you can add tags to FAQS to allow similar questions from users to be grouped together.

    Mark FAQs to be highlighted on a separate section specifically for featured FAQs to be displayed in.

    *If Freestyle Support Portal component is purchased then frontend editing is also available*

  • 3. What Steps are taken in shipping my vehicle?

    First, obtain a quote online or call us toll-free at 1.800.385.7591 After receiving your quote, complete and submit an order form by e-mail or fax. Once all the paperwork is submitted, your vehicle will be scheduled for transport according to the shipment dates you provide. Once a truck has been assigned to ship your vehicle, you will be contacted by the driver or the office to schedule a pickup date and time. The driver will contact you again 12-24 hours prior to the scheduled pickup time. When the driver arrives to pick up your vehicle, he will perform a detailed vehicle inspection on a Bill of Lading. The driver and the person releasing the vehicle will both sign this Bill of Lading, and a copy will be left at the vehicle point of origin. The same Bill of Lading will be present upon the vehicle delivery and a re-inspection will be done prior to releasing the vehicle. Both the driver and the person receiving the vehicle will sign this Bill of Lading, and a copy will be left at the destination point.

  • 4. What does Door to Door Delivery mean?

    A door to door delivery means that the car carrier will get as close to your place of residence as physically possible without compromising your vehicle or the auto hauler. Many cities and towns have restrictions on large trucks and prohibit them from entering residential areas. Car carriers are also fairly large and long (75 to 80 ft long) and need ample room to maneuver. If access to your residence is restricted by low bridges, narrow streets, tight turns, wires, branches/overhanging trees, or other reasons, then the driver will contact you to meet in a mutually agreed upon place such as a shopping center or large parking lot to deliver your vehicle.

  • 5. What kind of truck will my car be transported on?

    It will be dependent upon the service you have requested. Open car carriers are two leveled and can carry between 8 and 10 vehicles; you may have seen these trucks at dealerships delivering new vehicles. Enclosed auto haulers are covered and range in size and capacity. Enclosed carriers are recommended for custom, exotic, classic or high-end vehicles since such carriers will prevent vehicle exposure to inclement weather and road conditions.

  • 6. Will my car remain on the same Carrier?

    Yes, your vehicle will remain on the same carrier. In the event of mechanical problems or other unforeseen problems, your vehicle will be moved onto another truck to resume delivery.

  • 7. How long will it take to deliver my vehicle?

    Transit times vary depending on where you are shipping your vehicle. For example, coast to coast shipments take an average of 7-14 days for delivery from the pick up date (this does not apply to special arrangements). Shorter trips may take between 3 and 10 days. Please keep in mind that factors such as traffic, weather and truck breakdowns may delay a trip.

  • 8. When should I book my shipment/order?

    We recommend that you book your order at least 1 to 3 weeks prior to the desired pick-up dates.

  • 9. When will my vehicle be picked up?

    We would like to have a 3 to 5 day window to pick up your vehicle. In some instances, where you need your vehicle picked up the same day, or on a specific date, because you are leaving town and cannot wait for the driver, we will do our best to accommodate you by picking up your vehicle on a flatbed and transporting it to a terminal, or having you drop off your vehicle at a terminal until the ship date, at which time a Carrier will pick up your vehicle. There will be an additional charge for this service.

  • 10. What if I'm not available for delivery?

    Normally the driver will call you 12- 24 hours prior to the delivery of your vehicle. We ask that you make yourself available for delivery. In the event that you will not be available, you must have someone who will act as an agent on your behalf at the delivery site with the COD due and ready to inspect the vehicle and sign the Bill of Lading on your behalf. You may also choose to have your vehicle dropped off at a terminal in your city. There will be an additional fee for this service.

  • 11. Can I ship personal items with my vehicle?

    No, you are not permitted to leave any household items inside the vehicle while it's being transported. The reason is that anytime there are extra items inside the vehicle that adds extra weight to the vehicle plus DOT don't allow any household items inside vehicles while they are being transported by Auto Transporters. It's case by case so once the driver arrives at your location you can ask him directly to see if he can allow such items inside your vehicle? Also, keep in mind drivers are not responsible for any items in your vehicle whether they are stolen or broken. They can't keep an eye on your items and insurance won't cover any personal items inside your vehicle.

  • 12. What forms of payment do you accept and how do I pay?

    You can pay your deposit by Visa, MasterCard, Discover, cashier's check, money order or personal check. The remaining balance must be paid by cash, cashier's check or money order ONLY. If you'd like to pay the full amount, you may do so by personal check, cashier's check or money order when you place your order.

  • 13. How do I verify if you're licensed and bonded?

    We maintain a surety bond with the federal government pursuant to 49 U.S.C. §13906(b) and are registered as a broker with the Federal Motor Carrier Safety Administration under registration number MC #595042. You can go to this website and enter our MC #595042 and get the latest information on our license and you can visit Department of Transportation.

  • 14. Is my Vehicle insured?

    Your vehicle(s) will be insured against in-transit damage caused by carrier negligence or equipment failure by the auto shipping or auto transport truck that we assign. These auto shipping and car transport trucks, by law, carry a minimum of $750,000 in public liability insurance.