Finding the best auto transport service to move your vehicles starts with getting transport quotes and comparing your options. To assist you in preparing Auto Transport Quotes offers the following tips:
●Payments -like pricing, the payment requirements of different car transport companies are very different. Some may require a deposit of up to 50% or more with the balance payable by cashier's check or cash upon delivery. Credit cards may be accepted by some companies with a surcharge of up to 5%.
●Pricing –different car transport companies will charge different amounts for moving a vehicle. We recommend getting quotes from several companies as to the price. Be sure to know the from and to destinations, the dates, the type of vehicle and the service desired. Make sure also to note any special services you need such as enclose shipping.
●Contracts –it is critical to take the time to read the contract. Look careful for information about cancellation costs and if there is language in a clause that indicates there is no guaranteed pickup or delivery time. Most auto shipping companies do not guarantee a specific time for delivery. Verify in the written contract there is a waiver of the cancellation fee if the car transport service misses the pickup date. Also, verify if the delivery is delayed there is the coverage for a rental car and the amount of money per day the auto transport service will provide.
●Insurance –obtain a copy of the insurance coverage for theft and damage offered by the auto shipping company. Verify if it is primary coverage or secondary to your current vehicle insurance and check the damage deductible. Remember, insurance will not cover contents of the vehicle and loading the trunk may result in damage to the vehicle as it is moved on and off the carrier. This type of damage is not covered by the transport company's insurance in most cases.
●Dates –typically auto transport service pick-up and delivery dates will be in a window of three days. If a specific date is promised verbally, ask for this in writing. Also ask to have, in writing, what the company agrees to do if the car is not picked up on this date. It could be waiving the cancellation fee, a discount, car rental or some other type of accommodation for your inconvenience.
●Ask for references –car and auto transport service companies listed through Auto Transport Quotes are not guaranteed as to the quality of their service. We do make every effort to remove companies that offer poor quality service, but each customer should check references for the company before shipping any vehicles.
●Original Inspection Report –when your vehicle is picked up it is important to complete an Original Inspection Report provided by the car shipping service. List all existing damage to the vehicle including scratches and dents or any issues with windows or mirrors that are cracked. Make sure the pickup date and delivery information is provided on the report as well as the current vehicle mileage.
●Delivery –bring the Original Inspection Report when you are picking up the vehicle or when it is delivered. Always verify all details and take your time to check for scratches, dents or damage. Check the roof and the bumpers carefully and have the driver sign the report with any new damage noted. Do not accept a vehicle if it cannot be inspected; this can be a concern with night deliveries.
●Damage Issues –if there is any damage, report it as soon as possible to the auto transport service. Be specific and use the information from the Original Inspection Report with the damage noted and signed for by the transport vehicle driver.
●Resolving disputes –most cases with car shipping companies can be resolved with fair negotiation and a willingness to work together. If this is not possible, you have the option to file a complaint with the BBB (Better Business Bureau). The U.S. Department of Transportation is the regulatory agency for car transport, but they typically are not involved in consumer complaints unless there is a court judgment against a company.